Gents Bannu Wool Shawl | Black

All orders are dispatched from our warehouse facility that is based in Faisalabad. We use M&P & Leopards Courier to delivery your order.

Once your order is dispatched you’ll receive a SMS containing your tracking number and the assigned courier who will deliver your order.

All customers are hereby notified that as per the terms and conditions of COD, the courier company will not allow the customer to open the package before payment.

You, as a customer, have the right to return the package only after payment and acknowledgment of the delivery to the courier company.

If you want to return the package you will need to notify us after payment to the courier and then you will need to send us back the package at your own expense for return or exchange.

Please do not force the delivery person from the courier company to open the package before you make the payment as it is against the rules of the COD in Pakistan.

Thank you for your cooperation.

Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:

– Received the wrong item.
– Item arrived not as expected (ie. damaged packaging).
– Item had defects.
– Over delivery time.
– The shipper does not allow the goods to be inspected before payment.

The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.